The World’s First Personal Shopper Lounge Arrives at Heathrow Airport

The world’s first personal shopping lounge has arrived at Heathrow Airport, and it comes with first class service.

Winner of the ‘Best Airport for Shopping’ four times in a row at the Skytrax World Airport Awards from 2010-2013, passengers flying through the airport can book sessions in advance to enjoy a tailor-made experience with an accredited stylish in Heathrow’s dedicated suite. What is more, it is all completely free of charge for all.

Led by a qualified team of experts, bringing a truly cultural flavour to an international airport, the personal concierge shopping team speak a combined 38 languages between them, bringing together a curated selection of products from over 400 shopping outlets in a hassle-free and private consultation suite. A perfect way to spend those precious moments before take-off.

The Trail Blazers 

The trailblazing Personal Shopping service brings together the world of fashion to your fingertips that can be reserved ahead of time or accessed upon touch down. Supermodel sensation, Eric O’Connor, a co-host at the Somerset House to launch Heathrow’s new ground-breaking service, shared passionately her experiences of how useful inside expertise from personal shoppers are to her;

 ‘Travel has been and still is a huge part of my life. The Personal Shoppers at Heathrow have incredible fashion and beauty insight which means they can pull a selection for me before I even arrive at the airport. I can make the most of my time before I board my flight and know that I will have everything I want for my trip.’

Whether you require that suave look for that chic after party, an exclusive fashion season update or just an insight on the latest fashion and beauty trends, the airport’s Personal Shoppers are at hand from the first to the last flight. Highly Fluent in Arabic, French, Portuguese, Russian and Spanish, plus English, the multilingual team are on standby to assist all from across the globle.

Heathrow’s Retail Director, Muriel Zingraff-Shariff said;

‘The launch of Heathrow’s Personal Shopper service is a world first, and one that we’re immensely proud of. We’re always looking to introduce new services which will benefit our passengers and help them make the most of the time. Whether you’re flying for business or leisure our Personal Shoppers can help you treat yourself or find the perfect gift for a loved one.’

Personal Shopping is just one of the latest ranges in a collection of special services designed to ensure passengers at Heathrow make the most of their time before taking to the skies:

 A Range of Special Services 

[toggler title=”Home Delivery” ]When shopping at Heathrow, UK residents can have their purchases are delivered to their home address for complete convenience. Whether passengers have forgotten that last minute gift, or just want to take advantage of Heathrow prices without the baggage, traveller can simply let our team know their delivery details and we will take care of the rest. Home delivery is available to those travelling within the UK or the EU and free when passengers spend £300 or more at Heathrow and use Heathrow Rewards card. Without Heathrow Rewards the service is free when £500 or more is spent.[/toggler]

[toggler title=”Online Product Reservation” ]Busy travellers can make the most of the wide range of products available by using the free online service, Heathrow Boutique, to reserve and collect items. The service allows passengers to browse reserve their selection to ensure it is ready when they arrive at the airport. Heathrow houses an array of spectacular products, be it next season’s catwalk must- haves, the latest in cutting edge travel technology and stunning beauty and fragrance gifts from a range of the world’s top brands including Chanel, Prada, Dior, Hermes, Tiffany & Co. and Gucci.[/toggler]

[toggler title=”Shop and Collect” ]If travelling within the UK or EU, our free Shop & Collect service can be used to buy upon departure – then collected on return. Staff in store will arrange to have everything waiting at a convenient collection point in arrivals.[/toggler]

[toggler title=”Free Beauty Treatments” ]Heathrow offers a selection of over 50 luxury beauty treatments free of charge so jet setters can ensure they feel relaxed and pampered before they take to the skies. Passengers can enjoy a selection of treatments whether it’s a soothing massage from Elemis or a pre-flight facial from Kiehl’s which leaves skin looking bright and feeling fresh.[/toggler]


In-House Editor

To say Hamyar has traveled would be something of an understatement. His passion for travelling has taken him from Tanzania to Dubai and an enviable number of places between, and the memories he captures always make for interesting reading. As well as travel, other subjects which fall into his expert remit include culture, design, fashion and cars - in other words, a born globetrotting who is destined for great things if his aspirations so far are anything to go by.

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